Shipping
Your new shoes, on your doorstep without the fuss. Here’s exactly how shipping works.
When your order ships
Orders ship in 1–2 business days. Orders placed on a weekend or public holiday start processing the next business day.
Delivery time depends on your address and the shipping option you choose. You’ll see the options available to you at checkout.
Tracking your order
When your order ships, we’ll email you a confirmation, with tracking details where the carrier provides them. Track your order explains how to follow it.
Customs, duties and taxes
For international orders, your local customs authority may charge import duties or taxes. These are paid by the recipient and aren’t included in your order total.
Spotted a mistake in your address?
Please double-check your shipping address at checkout. If something’s wrong, contact us as soon as you can and we’ll do our best to update it before your order ships.
Ready when you are
Shoes shaped like your feet, with free shipping on orders over $80.