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Frequently asked questions

Straight answers about fit, shipping and returns, so you can order with confidence. Can’t find yours? Ask us and we’ll reply within 1–2 business days.

Our styles run large, so we recommend the next size down from your usual US shoe size (or the closest smaller one if yours isn’t listed). For the surest fit, measure your foot: stand on a sheet of paper with your heel against a wall, mark your longest toe and measure in inches or centimeters. Then pick the size our Size guide shows for that length. Every size is a US size, with men’s and women’s shown together (for example M 8 / W 9.5). Between sizes? Ask us before you order.

Questions answered? Your next favorite pair is waiting.

Still wondering about something? Send us a message about sizing, an order or which style suits your plans.

  • 30-day money-back guarantee
  • Free shipping on orders over $80
  • Ships in 1–2 business days