Frequently asked questions
Straight answers about fit, shipping and returns, so you can order with confidence. Can’t find yours? Ask us and we’ll reply within 1–2 business days.
Our styles run large, so we recommend the next size down from your usual US shoe size (or the closest smaller one if yours isn’t listed). For the surest fit, measure your foot: stand on a sheet of paper with your heel against a wall, mark your longest toe and measure in inches or centimeters. Then pick the size our Size guide shows for that length. Every size is a US size, with men’s and women’s shown together (for example M 8 / W 9.5). Between sizes? Ask us before you order.
Then send them back. Every order comes with our 30-day money-back guarantee, counted from the day your order is delivered. Try your shoes indoors on a clean floor first, so they stay returnable. Our Returns & exchanges page walks you through it, step by step.
Yes. Contact us with your order number and the size you need, and we’ll help you make the swap.
Shipping is free on orders over $80. For smaller orders, you’ll see the rate at checkout before you pay. Orders ship in 1–2 business days, and we’ll email you as soon as yours is on its way. Delivery time depends on your address and the option you choose at checkout. More on our Shipping page.
Most shoes taper to a point your foot doesn’t have. Ours are designed around three ideas: a roomy toe box so your toes can lie flat and spread out, a flexible barefoot-style sole that bends with each step, and a look you’d choose for yourself. Each product page lists exactly what that pair is made of, so you can see its features before you buy.
They’ll feel roomier and more flexible than you’re used to. That’s the point. Wear them around the house first, on a clean floor, until you’re sure. If they’re not for you, you have 30 days to send them back, as long as they haven’t been worn outdoors.
No. Forth makes everyday footwear, not medical equipment, and we don’t make health claims. If you have a foot condition, a health professional is the best person to ask what’s right for you.
Your shipping confirmation email has the details, with tracking where the carrier provides it. Our Track your order page explains how to follow it, and if you have an account you can log in to see your order status.
Let mud dry, then brush it off. Wipe the uppers with a damp cloth and a little mild soap, and let them air-dry at room temperature, away from radiators and direct sun. Unless the product page says machine washable, keep your shoes out of the washer and dryer.
Yes. Checkout is handled by Shopify with encrypted payment processing, and we never see your full card details.
Questions answered? Your next favorite pair is waiting.
Still wondering about something? Send us a message about sizing, an order or which style suits your plans.
- 30-day money-back guarantee
- Free shipping on orders over $80
- Ships in 1–2 business days